A track record of turning operational complexity into scalable business systems.

Business Operations Manager

• Led business operations for a TikTok-driven luxury resale business that scaled from $150K to $1M+ in monthly GMV.
• Analyzed performance across brands, categories, creators, livestream formats, and promotional campaigns to identify growth opportunities and optimize resource allocation.
• Designed scalable operating mechanisms across livestream production, inventory, customer service, and fulfillment to improve operational efficiency.
• Translated business goals into inventory planning, product allocation, content sequencing, staffing, and promotional priorities.
• Built fulfillment SOPs that reduced problematic orders from 5–10 per month to approximately one.
• Established recurring reporting workflows using Excel, Google Sheets, and Python to support performance reviews, root-cause analysis, and management decision-making.

Financial Advisor

• Conducted financial needs analyses for individuals and small-business owners, evaluating financial conditions, risk tolerance, and long-term objectives.
• Delivered financial education and translated complex financial concepts into practical recommendations.

Finance Service Intern

• Built Excel-based financial tracking models to monitor operational performance and identify process bottlenecks.
• Supported financial reporting, reconciliation, and portfolio reviews for high-net-worth clients.

Master of Science in Finance

Selected Coursework: Big Data & Machine Learning, Financial Modeling & Valuation, Empirical Finance

B.S. in Business Administration (Dual Degree Program)

In partnership with Jiangsu University of Technology • GPA 3.83 / 4.00